Frequently Asked Questions

We prefer all reservations and follow-up conversations on email at bokning@nartare.com for best and fastest response.

You can find the opening hours on skistars web site. You can email us your request and availability and we find a slot that suits you with an available instructor and respond over email.

Yes, we offer private ski and snowboard lessons individual or for your group. We do not have scheduled ski school classes to join.

We have private lessons for ages from 6 years and up. Younger kids we recommend group classes for kids. We can also share videos to parents for guidance.

We have lessons for all levels. Beginners and advanced.

We have individual private lessons based on your and your groups experience and expectations. 

Minimum length is one hour but for beginners we recommend two hours at the first lesson. Larger groups will also take benefit  of longer lessons. Number of lessons and length is very much based on your experience and expectations.

If the group is more than 5 people we recommend more than one instructor. If the group is a mix of skiers and snowboarders two instructors will be required. If the group members differ a lot in experience and expectations it can be worth to split the group with more than one instructor. The price difference is very low and cost for splitting the group into two groups is the same as for having two seperate reservations.

The cost is 815 SEK per hour plus 295 SEK per additional skier per hour. A group of 5 will cost 2005 SEK per hour (815+4*295). If the group split in two groups (2 and 3 persons) with two instructors will the cost be 2515 SEK per hour (2*815+3*295).

You pay with credit card, swish or mobile payments after the lessons.

Yes, you will get a receipt when you pay sent to your over email or sms.

You need boots, helmet, skis or snowboard. If you are a beginner skier you will not need ski pooles. You can rent all equipment at skistar ski rental and we recommend to prebook more than 24 hours in advance at their website. 

You need normal winter clothes including gloves but usually it is around zero degrees celcius in Stockholm. It can go with jeans and a warm jacket. Ski glasses is normally not needed. There is a ski shop in the area with limitited collection and if you want to rent ski clothes you can do that at Houdini.

Yes. You need a ski pass to ski in the area even if you not are using the ski lifts. You can buy ski pass in the ski rental shop or purchase online and pick up the physical pass in a station outside the ski lift.

Our normal meeting point is outside the ski rental shop if nothing else agreed with ski or snowboard instructor. We are wearing black ski jackets with nartare.com printed on the back.

We avoid using voice calls and instead frequently read emails at bokning@nartare.com.

All instructors understand and speak Swedish and English. We might understand other languages dependent on available instructor.

Yes, we are listed in google and tripadvisor and appreciate all reviews. Please make a review on google or tripadvisor after the lesson. You can also find us on social media.

You can find us on instagram and facebook and we appreciate all comments and likes. We prefer taking reservations on email at bokning@nartare.com instead of direct message or WhatsApp for best and fastest repsonse.

Yes, we offer gift certficates. Email us at bokning@nartare.com and we will arrange a gift certificate. For regular lessons we prefer payment to the instructor after the lesson.